Jiaren is the younger brother of Jiazi. He excelled in school but did not further his studies right after completing his national service. Instead he went in search for the ideal job in life. After wandering one full circle, it dawned on him that the greatest meaning in work lies on the altruistic ability to help others and develop oneself, and extrinsic returns are immaterial. And so, he followed the footsteps of his brother and answered the calling to become a nurse.

Ruo-en, the elder sister of Ruojun, is also a Nurse Manager. Coupled with a strong yet finicky personality, she stands against injustice, adopts a stern management style and holds high expectations. As a result, she did not get along with people well and often received complaints from the families of patients. The two sisters subsequently lost their father from illness. Ruo-en could not accept the reality and put the blame on Ruojun, causing the once-loving siblings to fall out. Thankfully through the mediation of their mother Meiying, both healed and patched up.

Meiying thereafter underwent surgery and needed a caretaker for her recuperation. With another patient complaint directed at her way, Ruo-en tendered resignation in a fit of fury and moved on to be a property agent. Eventually she realized that nursing was still her true passion and returned to her original profession.

Nurse Manager Xie Yaozong works with Ruo Jun at Ward 8A. Everyone at work calls him by the abbreviation of his name, XYZ. On the surface, Yaozong appeared a loner and miser, and turned people off with his caustic tongue. Yaozong was later stabbed and on the brink of death. There arrived an endless flow of visitors, whose lives had been touched by his kindness in the past. Only then, truth was revealed that fellow colleagues had misunderstood Yaozong all along and they began to see him in a different light.

Xin Ni is an Advanced Practice Nurse specializing in geriatrics. Exuding a cold demeanour, she is particularly aloof with men. She and her friend had suffered molestation during her schooling days; although they managed to escape from the ordeal, she remained affected by the incident. Xin Ni discovered that the molester then and Yaozong bore a similar birth mark and mistook Yaozong as the culprit, leading to a comedic chain of events. She even obstructed the wedding of Yaozong and her pal Yuanyuan. Yuanyuan became a runaway bride, leaving a devastated Yaozong behind.

Ruojun and husband Huang Yiqiang had been a loving couple married for years. Ruojun discovered that Yiqiang turned unfaithful and to make things worse, he was caught in the act with naked photos and being blackmailed. A cleanliness freak, Ruojun could not bring herself to forgive Yiqiang and made the painful decision to divorce.

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